FLA Events Line

The Foothills Library Association provides the Events Line as a service to the library community, primarily in Calgary, Alberta, and the surrounding area, but also includes events of interest to library workers in the rest of the Prairie Provinces, British Columbia and the North. It is a free service to you can use to advertise your local library’s or library associations’ events.

Although the Events Line service is free and run by volunteers (like the Jobline), your membership fees help to support it. If you are not a member, we encourage you to obtain a $25 yearly membership. More information may be found on the Membership page.

The Events Line lists library related events at the professional, technical, and community levels. It is updated daily as submissions are found or received. To list an event, e-mail the relevant information as text in the body of the message and not as an attachment to events@fla.org. Please note that because of the very high risk of receiving a virus through email attachments, they will not be accepted.

The Foothills Library Association reserves the right to choose whether or not to post events on its Events Line. Please try to include all the necessary information in your events posting as will not be able to contact groups for clarification. For questions about the Events Line, send an e-mail to events@fla.org.

CASLIS/GELA event with guest speaker Ulla de Stricker

Just a quick reminder that today is the last day to register for this
CASLIS/GELA event with guest speaker Ulla de Stricker! For
information, including menu and registration, go here:

http://www.cla.ca/caslisedmonton/Banquet2008.pdf

Cheers,

Liz Fulton Lyne
lfultonlyne@gmail.com

Labels: CASLIS, GELA

The Customer is Always Right: Building and Teaching Client Relationship Skills

The Customer is Always Right: Building and Teaching Client Relationship Skills

“Customer relationships are an "evergreen" concern. As technology evolves and our overall style of interaction with clients changes over time, and as our positioning in our markets and stakeholder groups requires ever more attention, we need diligence in forging and maintaining productive customer relations.”

Where and When:
Thursday June 5th 2008
Delta Bow Valley, Downtown Calgary
209-4th Avenue SE
In the Conservatory on the 2nd Floor
7:00 a.m. – 9:30 a.m.
Doors open 7:00 (breakfast served at 7:30)

Tickets: $30 for CASLIS members $35 for non-members
RSVP to: leeanne.morrow@ucalgary.ca by Friday May 30th
--
Leeanne Morrow
Librarian for ISEEE and Engineering
Libraries and Cultural Resources
University of Calgary
Gallagher Library, ES 180
Phone: 403.220.8953
Email: leeanne.morrow@ucalgary.ca

Labels: Calgary, CASLIS

CASLIS/ GELA Spring Banquet

CASLIS/GELA Spring Banquet

& Afternoon Workshop

Tuesday, June 3, 2008

Afternoon workshop 1-4 pm.

Room 1220, Capital Boulevard, 10044 - 108 St.

Evening Banquet 6:30-9:30 pm

Saskatchewan Room, University of Alberta Faculty Club
11435 Saskatchewan Drive, University of Alberta

Guest Speaker

Internationally-renowned presenter

Ulla de Stricker
President, de Stricker Associates

Afternoon Workshop: WHAT PLANET(S) ARE WE ON? Techniques for discovering clients' actual perceptions and practices - and our resulting opportunities

While the term 'information audit' may sound severe to some, it is in fact our gentle business. We need to understand in detail the actual practices knowledge workers follow (or don't) so that we can develop appropriate strategies for our own work and recommendations for the organization's overall approach to information policies and tools. Ulla shows the well proven steps in a process to discover and document what knowledge workers actually do - so that we may derive plans based on reality.

Banquet Presentation: POSITIVE POLITICS-How information professionals can support the organization in creating a healthy workplace

Ulla offers a highlight commentary on simple techniques for fostering an environment where people look forward to coming to work: Key considerations to employ every day in information intensive environments apply to overall interpersonal and hence organizational relations.

Menu

Faculty Club Tuesday evening buffet, featuring: Roast Prime Rib of Beef, cooked fish, cooked meats, tossed salad, Caesar salad, raw veggies, potatoes, rice, cooked vegetables, dessert bar (cake, pie, bread pudding and more) cheese and crackers, fresh fruit, coffee, tea, no-host bar.

Prices

Early Bird rates (up to May 13):

Banquet only: CASLIS/GELA members: $28 | Non-members: $33

Workshop only: CASLIS/GELA members: $15 | Non-members: $25

Banquet and Workshop Combo: CASLIS/GELA members: $38 | Non-members: $53

Regular rates (after May 13):

Banquet only: CASLIS/GELA members: $33 | Non-members: $38

Workshop only: CASLIS/GELA members: $20 | Non-members: $30

Banquet and Workshop Combo: CASLIS/GELA members: $48 | Non-members: $63

Light Refreshments at Workshop, Cash bar at Banquet

RSVP and payment must be received by May 27

Send all registrations to:

Gary Weber AGL - Capital Boulevard Site
e-mail: gary.weber@gov.ab.ca
11th floor 10044-108 Street, fax: 427-5927
Edmonton, AB T5J 5E6 phone: 427-6262

Cheques should be made out to "CASLIS Edmonton Chapter"

Labels: CASLIS, GELA